Customer Care Associate (CCA)

Age Requirement: 18–36 years (male candidates preferred)
Qualification: Minimum 10th standard
Payroll Type: Third-party payroll
Candidate Requirement: Must be presentable

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Role Overview:

The Customer Care Associate is responsible for delivering excellent customer service, maintaining store standards, and supporting sales operations. The role involves interacting with customers, managing inventory, and ensuring a positive shopping experience.

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Key Responsibilities:

• Provide high-quality customer service and build positive customer relationships
• Handle customer grievances and resolve complaints professionally
• Manage stock replenishment and maintain proper inventory levels
• Ensure floor display and store presentation meet company standards
• Actively contribute to achieving daily and monthly sales targets

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Salary & Benefits (Chennai, Bangalore, Rest of Tamil Nadu):

Option 1 – With Company Accommodation:

• Shared accommodation provided for migrant candidates
• In-hand Salary (NTH): ₹12,000 per month
• Incentives based on performance
• Medical insurance for self
• Weekly off
• 32 days paid leave per year
• PF + ESIC + Bonus

Option 2 – Without Company Accommodation:

• In-hand Salary (NTH): ₹14,000 per month
• Other benefits remain the same (incentives, medical insurance, PF, ESIC, bonus, weekly off, paid leaves)

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Work Schedule:

Timing:

• 10:00 AM / 10:30 AM to 09:00 PM / 09:30 PM

Breaks Included:

• Morning tea: 15 minutes
• Lunch: 45 minutes
• Evening tea: 15 minutes
• Evening tiffin: 30 minutes